Case Studies

We developed an E-Commerce Product for a large Automotive Wholesaler in USA

Customer and Business Needs

The customer is independent aftermarket automotive spare parts wholesaler in North America.

Business Pain Areas:

  • Manual ordering of parts via telephone
  • Cumbersome, labour intensive, error prone processes with high overheads
  • Wrong shipping of parts and as a workaround shipping all related parts in addition to requested parts to ensure that the garages got the part they requested.
  • No easy way for the garage to double-check and/or track an order
Technologies
  • Java, Microservices, Liferay
  • Angular
  • MySQL and Cassandra
  • Elastic and Elasticray
  • Pentaho for BI
  • Alfresco for CMS
  • CAS SSO for authentication and authorization
CognitivZen Contribution

CognitivZen built the complete ecommerce platform while mapping the inventory of each warehouse to respective garage. We were responsible for

  • Technology architecture to handle the required volume of sales
  • Product design, development and QA
  • Adoption of Rapid Application Development tools
  • Developing SDKs and APIs to help integrate this solution
  • Automating Devops
  • Scalability Engineering
Customer Benefits
  • Improved online sales drastically
  • Reduced overheads
  • No manual errors in receiving orders
  • Real time inventory access
  • Online order confirmation, drastic reduction in manual effort of searching for parts

10+ year relationship with high customer satisfaction

We developed a product enabling real time, online physician consultations for rural Indian women

Customer and Business Needs

A start-up founded by serial entrepreneurs and backed by established VCs trying to provide online physician consultations via Smartphone apps and browser.

Business Needs:

  • Indian women, especially in rural India do not get adequate medical advice due to various social, economic and accessibility issues.
  • Given the proliferation of smart phones and 3G/4G, celes.care embarked on providing primary doctor consultation via mobile apps.
  • The vision is to have a virtual clinic where women can consult with in-house physicians via instant messaging.
  • The model is very similar to ‘chat’ support by various commercial companies where in Physicians take the “support” role rage to double-check and/or track an order
Technologies
  • MEAN.JS
  • Android and iOS native apps
  • eJabberD (Open Source chat server/protocol)
  • Elastic stack (including Kibana for live dashboards)
  • Amazon SQS
  • Various AWS services
  • Integration with payment gateway
CognitivZen Contribution

CognitivZen had built the mobile application, web application, dashboard (with patient data) for physicians. We were responsible for

  • Technology architecture
  • Product design, development and QA
  • Adoption of Rapid Application Development tools
  • Automating Devops
  • Production Support with hosting on AWS
  • Integration with various 3rd party systems and packages.
Customer Benefits
  • We were very excited to see women from various remote corners of the country started accessing physician consulting via the app.
  • Celes.care was eventually acquired by a larger company.

We built an app based Consumer Engagement programs for offline retailers

Customer and Business Needs

The customer is a startup founded by serial entrepreneurs to provide cutting edge SaaS based consumer engagement and loyalty program solutions to small and medium merchants.

Business Needs:

  • Merchants can run basic loyalty programs right from their smartphones and get into more advanced features via Point of Sale (Register) integration.
  • The requirements mandated multilingual, multi-currency features for global roll-out.
  • Strong requirement for giving out REST APIs for integration by 3rd party solution providers. Expected to integrate multiple 3rd party APIs.
Technologies
  • Android, iOS
  • REST (Java), MySQL
  • Amazon AWS
  • Elastic stack
  • AngularJS
  • Liferay Portal server
Integrations
  • SMS Gateway
  • Email Gateway
  • Payment Gateway
Google APIS
  • Maps
  • Auth
  • Voice to text
  • Distance matrix
CognitivZen Contribution

CognitivZen was responsible for building the mobile application, web application, REST services, SDKs, dashboards, self management portals for various stakeholders in the system - merchants(and merchant employees), resellers, channel partners, investors, internal stakeholders etc

  • Technology architecture
  • Product development and QA
  • Adoption of Rapid Application Development tools
  • Automating Devops Production Support with hosting on AWS
  • Integration with various 3rd party systems and packages.
Customer Benefits
  • Identify and retain valuable customers
  • Hyperlocal advertising
  • Customer referral for local businesses

We developed a Voice driven mobile application for doctors’ transcription

Customer and Business Needs

The customer is a Texas based start-up founded by serial entrepreneurs to automate medical notes scribbling/medical records by dentists

Business Needs:

  • Lack of mobility in the existing application
  • Limited procedure/treatment steps and options in the existing application
  • Some of the steps in examination/pre-procedures/procedures can be missed in medical notes/medical records, resulting in compliance issues
  • Dentists are spending 2-2.5 hours every day to scribble and digitize medical notes/records
RKnowsys Contribution

RKnowsys had built an iOS application using iPAD devices for dentists. We were responsible for

  • Technology architecture
  • MVP Product design, development and QA
  • UI/UX design
  • Integration with various 3rd party systems and packages like Nuance
Features
  • Ability to connect to existing Dentalcare applications with the mobile app.
  • Provides an extensive series of steps in the form of screens for the dentist to select.
  • Speech to Text feature allowing the dentist to directly record the voice or dictation
  • Automated framework for Database and UI generation, from CSV file having application functionality and workflows
Technologies
  • IOS 9.0 onwards,
  • XCode 10.1
  • .Net Framework 4.6,
  • C#.Net
  • MySQL 5.5
  • Nuance
  • iPAD devices
Customer Benefits
  • Almost 40%-45% reduction in medical documentation effort by dentists.
  • Prompted notes enable doctors to be more compliant with regulatory bodies

OPD Services for a Data Analytics startup

Customer and Business Needs

Customer is a data management and predictive analytics company startup to solve data challenges of its customers, based in Austin

Business Needs:

  • Effortless aggregation of data from all customer touchpoints and getting single view of the customer information
  • Building a data warehouse and using it for many business applications
  • Data Analysts validating their hypotheses quickly and efficiently
  • Providing access to data for Data Analysts and Data Scientists for building Machine learning solutions to solve complex business problems
Technologies
  • Connectors for different Data sources
  • Datawarehouses : Snowflake, Oracle Autonomous, AWS Redshift, MySQL, BigQuery
  • AWS, GCP Cloud platforms
  • Apache Kafka
  • Analytics Tools supported : Pentaho, Tableau, Google Studio, Databricks to name a few
CognitivZen Contribution

CognitivZen had built the platform and was responsible for

  • Technology architecture
  • Product design, development and QA
  • Developing connectors for 30+ Data sources
  • Dashboards both standard and custom built
  • Datawarehouse destinations of choice
  • Integration with various Data Analytics Tools for further analysis and ML model development
Customer Benefits
  • Scalable ETL pipeline built using latest cloud and serverless technologies
  • Replicating the data you need without writing a single line of code
  • Customizable and highly secure platform.
  • Readily available solutions for integrating with various data sources, destination DWH and Analytics tools